Terms and Conditions Star888 — Platform Usage Guidelines

These Terms and Conditions ("Agreement") govern your use of the star888 platform, including the website, mobile application, games, services, and all content provided by or on behalf of star888.

By accessing or using the star888 platform in any way — including registering an account, making a deposit, using any game, or simply browsing the website — you explicitly and clearly confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy star888, both of which form part of the comprehensive agreement between you and our platform.

To register and use the star888 platform, you must meet all of the following eligibility requirements at all times:

• Age: You must be at least 18 years of age. star888 does not permit participation by underage individuals under any circumstances.
• Location: You must access the platform from a region that does not restrict the use of online gambling platforms. Users from restricted regions are solely responsible for any legal implications.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• Not an agent: You are playing on your own behalf and not as an agent or representative of any third party.

Upon registration, you are required to provide accurate, truthful, and complete information. star888 reserves the right to request identity verification documents (KYC) at any time to verify the information provided. Accounts found to have submitted false information may be closed without notice.

You are fully responsible for all activities that occur under your account. This includes:

• Keeping your password and login details confidential at all times.
• Not sharing your account, password, or access with any other party.
• Notify star888 immediately if you suspect any unauthorised access to your account.
• Ensuring that the device used to access your star888 account is secure and free from malware.

Star888 offers two-factor authentication (2FA), which we strongly recommend enabling to better protect your account. If you lose access to your account, please contact the star888 customer support team for account recovery assistance.

Star888 accepts a wide range of deposit methods to make payments easy, convenient, and secure for members in Malaysia:

All deposits must be made from a payment method registered in the same member's name. star888 does not accept third-party deposits. Deposited funds may only be used for gaming purposes and cannot be withdrawn without sufficient gaming activity.

Withdrawals of winnings at star888 are processed in accordance with the following guidelines:

• Minimum withdrawal limit: RM 50 for local payment methods, and USD 20 for crypto.
• Identity Verification (KYC): First withdrawals and withdrawals exceeding a certain amount require valid identity document verification.
• Withdrawal methods: Withdrawals are only permitted to the same payment method used for the deposit, unless otherwise agreed upon by star888.
• Processing time: 1–4 hours for local methods during normal business hours. Crypto withdrawals depend on network congestion.

Star888 reserves the right to hold or suspend withdrawals for security review or identity verification purposes. Any attempt to withdraw funds obtained through fraudulent means or bonus abuse may result in withdrawal cancellation and account closure.

All bonuses and promotions offered by star888 are subject to the following conditions:

• Each promotion has a rollover requirement (wagering requirement) that is clearly stated before the bonus is credited.
• Bonuses cannot be converted to cash before rollover requirements are fully met.
• Each promotion has a different validity period. Expired bonuses will be automatically forfeited.
• Only one bonus may be active at a time, except for promotions that specifically allow simultaneous use.
• Star888 reserves the right to void any bonus if there is evidence of abuse, including arbitrage betting to meet rollover requirements.

For more details on each current promotion, please visit the Promotions star888, which is updated regularly.

All games on the star888 platform are operated fairly using Random Number Generator (RNG) technology certified by independent international bodies. The RTP value of each game is consistent with the specifications declared by the provider.

The following are strictly prohibited on the star888 platform:

• Using automation software, bots, or scripts to play automatically.
• Any form of hacking, exploiting system bugs, or attempting to manipulate game outcomes.
• Collusion or cooperation between players to gain an unfair advantage in games.
• Using a VPN or proxy to bypass geographical restrictions set by star888.

In the event of a technical disruption during an active game, star888 will resolve disputes based on stored system records. The decision of star888's technical team on matters relating to technical disruptions is final.

As a star888 member, you agree to:

• Only play with money you can afford to lose entirely.
• Not playing under the influence of alcohol or drugs that may impair your judgment.
• Setting personal gaming limits and adhering to them with discipline.
• Seeking professional help if you feel gambling is beginning to negatively affect your personal or financial life.

Star888 provides a variety of responsible gaming tools through the Responsible Gaming, including deposit limits, loss limits, session time limits, and self-exclusion options. We encourage all members to make proactive use of these tools.

Star888 reserves the right to close or suspend any account, with or without prior notice, under the following circumstances:

• Violation of any terms in this document.
• Fraud, money laundering, or criminal activity.
• Providing false or misleading registration information.
• Duplicate accounts or multi-account activity.
• Abuse of the bonus or promotions system.
• Requests from law enforcement agencies or relevant authorities.

You may also voluntarily close your account at any time by contacting star888 customer support. Any remaining balance will be processed for withdrawal after the required KYC review.

Star888 is not liable for any loss or damage arising from:

• Service disruptions caused by factors beyond our control, including internet failures, power outages, or natural disasters.
• Disputed game results that have been reviewed and verified by our system.
• Any financial losses resulting from betting decisions you made consciously and of your own free will.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.

Star888's maximum liability to you under any circumstances shall not exceed the total amount you deposited in the 30 days prior to the claim arising.

Star888 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted on this website.

Members will be notified of significant amendments via in-platform notifications or email to their registered address. Continued use of the star888 platform after amendments are published constitutes acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the star888 platform, please contact our customer support team, available 24 hours a day, 7 days a week via live chat within the platform.

For other related information pages, please visit:

• star888 Privacy Policy — information on how we collect and protect your personal data.
• Responsible Gaming — tools and resources to help you play responsibly.
• Frequently Asked Questions (FAQ) — answers to the most frequently asked questions.

By using the star888 platform, you confirm that you have read and understood all terms in this document.